TERMS OF SERVICE

Last updated: August 3, 2026

1. Overview

This website, thejustwowfactory.com, is operated by Mobizdom Technology under the brand name The Just Wow Factory.

Throughout these Terms of Service, the terms “JustWowFactory,” “The Just Wow Factory,” “we,” “us” and “our” refer to Mobizdom Technology.

We provide this website, including the information, content, tools, products and services available through it, to you subject to your acceptance of these Terms of Service and the policies referred to within them.

By accessing our website, creating an account or purchasing a product from us, you agree to be bound by these Terms of Service, together with our:

• Privacy Policy

• Shipping Policy

• Returns, Repairs & Aftercare Policy

• Jewellery Care Guide

• Any additional terms displayed in relation to a particular product, promotion or service

These Terms apply to all users of the website, including visitors, customers and contributors of content.

Please read these Terms carefully before using the website. If you do not agree with them, you should not access the website or use our services.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded under the laws applicable to you.

2. Eligibility and Online Store Use

By using this website, you confirm that:

• You are at least the age of majority in your country, state or province of residence; or

• You are using the website with the consent and supervision of a parent or legal guardian

You must not use our website, products or services:

• For any unlawful or unauthorised purpose

• In violation of any applicable local, national or international law

• To infringe intellectual property, privacy or other legal rights

• To introduce viruses, malware or other harmful code

• To interfere with the security or proper operation of the website

A serious or repeated breach of these Terms may result in the suspension or termination of your access to the website.

3. Our Online Store

Our store is hosted on Shopify. Shopify provides the ecommerce platform that enables us to display and sell our products to you.

Your use of payment services, checkout tools and certain third-party integrations may also be subject to the applicable provider’s terms and privacy practices.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, prices and availability are accurate.

However, please note that:

• Screen settings may cause product colours to appear slightly different

• Natural gemstones may differ in colour, pattern, texture, transparency and inclusions

• Handcrafted and hand-assembled products may have small variations

• Measurements and bead sizes may vary slightly within reasonable manufacturing tolerances

• Product packaging may be updated without prior notice

• Natural variations are not normally considered defects

Where a product includes natural stones, each piece may be individually distinct. Product photographs are intended to represent the overall design rather than guarantee an identical stone pattern.

We reserve the right to correct genuine errors in product information, pricing or availability.

If a material error affects an order you have already placed, we will contact you and provide an appropriate option, which may include reconfirming or cancelling the affected order.

5. Jewellery, Stones and Spiritual Content

Our jewellery may incorporate natural stones, spiritual imagery, numerology, zodiac concepts, traditional symbolism or energy-related themes.

Any descriptions relating to intention, energy, balance, positivity, confidence, protection, abundance, spirituality, chakras, astrology or similar concepts are provided for cultural, traditional, informational and personal-interest purposes.

Our products and website content:

• Do not constitute medical, psychological, legal, financial or professional advice

• Are not intended to diagnose, treat, cure or prevent any illness or medical condition

• Should not be used as a substitute for qualified professional advice or treatment

• Do not guarantee any financial, health, emotional, spiritual or personal outcome

Individual experiences and beliefs may vary.

6. Prices and Currency

Product prices may be displayed in United States dollars or another selected currency.

Prices may change without notice. A price change will not normally affect an order that we have already accepted, unless there is an obvious pricing or technical error.

Currency conversions displayed on the website may be approximate. Your card issuer, bank or payment provider may apply:

• Its own exchange rate

• Foreign transaction fees

• Currency conversion charges

• Other processing fees

These charges are determined by the payment provider and are not controlled by JustWowFactory.

7. Taxes, Customs Duties and Import Charges

International orders may be subject to customs duties, import taxes, brokerage fees or local handling charges imposed by the destination country.

Unless expressly stated otherwise during checkout:

• These charges are not included in the product price

• The customer is responsible for paying applicable import charges

• Customs authorities determine the amount payable

• We cannot guarantee whether or how much duty will be charged

• Customs clearance may affect delivery times

Customers are responsible for providing any information or documentation reasonably required by the destination country’s customs authorities.

Where applicable law requires us to collect tax at checkout, the relevant amount will be shown before payment.

8. Orders and Order Acceptance

Submitting an order does not automatically mean that we have accepted it.

After an order is placed, you may receive an acknowledgement confirming that we have received it. A contract for sale is formed when we accept the order and begin processing or dispatch the product.

We may decline, limit or cancel an order where reasonably necessary, including where:

• A product is unavailable

• Pricing or product information contains a material error

• Payment could not be authorised

• We suspect fraud, unauthorised activity or misuse

• Shipping is unavailable to the destination

• The order appears to be intended for unauthorised resale

• The order violates applicable law or these Terms

If we cancel an order after payment has been collected, the affected amount will be refunded to the original payment method.

9. Billing and Account Information

You agree to provide current, complete and accurate information when placing an order or creating an account.

This includes your:

• Full name

• Billing and delivery address

• Email address

• Telephone number

• Payment information

You are responsible for checking that delivery information is accurate before submitting an order.

We are not responsible for delays or additional costs caused by an incorrect or incomplete address supplied by the customer. Where possible, we will assist with address corrections before dispatch.

You are responsible for protecting your account password and restricting unauthorised access to your account.

10. Payment

Available payment methods are displayed during checkout and may differ according to country or currency.

Payment processing may be carried out by Shopify or another authorised payment provider. We do not directly store complete payment-card details.

An order may be delayed or cancelled if:

• Payment is declined

• Additional verification is required

• The transaction is identified as potentially unauthorised or fraudulent

11. Order Changes and Cancellations

Please contact Customer Care as soon as possible if you need to change or cancel an order.

We will try to assist, but changes or cancellations cannot be guaranteed once an order:

• Has entered production

• Has been personalised or customised

• Has been packed

• Has been processed for dispatch

• Has been handed to the shipping carrier

Any cancellation rights provided by applicable consumer law remain unaffected.

12. Shipping and Delivery

Estimated processing and delivery times are provided for guidance and are not guaranteed delivery dates unless expressly confirmed otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Customs clearance

• Carrier delays

• Weather conditions

• Natural events

• Government restrictions

• Industrial action

• Security checks

• Incorrect or incomplete delivery information

• Remote-area delivery limitations

Customers are responsible for monitoring tracking information and responding promptly to delivery or customs requests.

Please contact Customer Care if an order appears significantly delayed or tracking has not updated for an unusual period.

Our complete delivery terms are provided in our Shipping Policy.

13. Failed or Refused Deliveries

Where an order is returned to us because:

• The customer refused delivery

• Customs charges were not paid

• The address was incorrect or incomplete

• Delivery was repeatedly unsuccessful

• The parcel was not collected from the carrier

we may deduct reasonable return shipping, customs, carrier or handling costs from any refund, to the extent permitted by applicable law.

We will contact the customer after receiving the returned parcel to discuss available options.

14. Returns, Repairs and Aftercare

Returns, replacements, refunds, warranty claims and repair services are governed by our Returns, Repairs & Aftercare Policy.

Products must be returned only after contacting Customer Care and receiving the applicable return instructions.

Return eligibility may depend on the product’s condition, return reason and applicable consumer law.

Personalised, engraved, custom-made or specially resized products may not be eligible for change-of-mind returns, except where the item is faulty, damaged or not supplied as ordered.

Nothing in our returns policy limits any mandatory rights available to customers under applicable consumer law.

15. Promotions, Discounts and Complimentary Gifts

Promotional codes, offers and complimentary gifts may be subject to additional conditions displayed at the time of the promotion.

Unless stated otherwise:

• Promotions cannot be exchanged for cash

• Only one promotional code may be used per order

• Offers cannot be applied retrospectively

• Promotions may be limited by date, country, product or order value

• Complimentary gifts are subject to availability

• Misuse of a promotion may result in cancellation of the discount or order

Where a returned item causes an order to fall below the qualifying value of a promotion, bundle or complimentary gift, the refund may be adjusted according to the terms of that offer.

16. Optional and Third-Party Tools

We may provide access to tools, payment services, currency converters, review platforms, social-media features or other services operated by third parties.

Third-party services may have their own terms and privacy policies. Your use of them is at your own discretion and may be subject to the third party’s conditions.

We are not responsible for the operation of independent third-party services, except where liability cannot legally be excluded.

17. Third-Party Links

The website may contain links to third-party websites for convenience or information.

A link does not necessarily mean that we endorse or control that website. We are not responsible for third-party content, availability, security or privacy practices.

You should review the relevant third-party terms and privacy policies before using an external website or service.

18. Reviews, Comments and User Content

You may submit reviews, photographs, feedback, suggestions or other content where the website permits.

You confirm that content you submit:

• Is accurate to the best of your knowledge

• Does not infringe another person’s intellectual property or privacy

• Is not unlawful, abusive, misleading, defamatory, discriminatory or obscene

• Does not contain malware, spam or unauthorised advertising

• Does not impersonate another person

You retain ownership of your original content.

By submitting content to us, you grant JustWowFactory a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, translate and display that content for legitimate business, marketing and promotional purposes, subject to applicable privacy law.

We may remove content that reasonably appears to violate these Terms or applicable law.

We are not required to publish every review or submission.

19. Intellectual Property

The website and its contents—including brand names, logos, jewellery designs, product names, photographs, graphics, text, videos, website layouts and other materials—are owned by or licensed to Mobizdom Technology and are protected by applicable intellectual property laws.

You may access the website for personal, non-commercial shopping and informational purposes.

Without our prior written permission, you must not:

• Reproduce or commercially use our content

• Copy product photographs or descriptions

• Replicate our jewellery designs

• Scrape or systematically collect website data

• Use our trademarks or branding

• Resell or redistribute website content

• Create misleading associations with JustWowFactory

Nothing in these Terms transfers ownership of our intellectual property to you.

20. Personal Information and Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that personal information may be processed by service providers involved in:

• Website hosting

• Payment processing

• Order fulfilment

• Shipping

• Customer service

• Fraud prevention

• Analytics

• Marketing, where consent or another lawful basis applies

Please review our Privacy Policy for further information about how your data is collected, used and protected.

21. Errors and Omissions

Occasionally, the website may contain an error relating to:

• Product descriptions

• Prices

• Promotions

• Availability

• Shipping charges

• Delivery estimates

• Currency conversion

• Images or specifications

We may correct genuine errors and update information at any time.

Where an error materially affects an existing order, we will take reasonable steps to inform the customer and provide an appropriate resolution.

22. Prohibited Uses

You must not use the website or its content:

• For an unlawful or fraudulent purpose

• To violate applicable laws or regulations

• To infringe our rights or the rights of another party

• To harass, abuse, threaten, discriminate against or defame another person

• To provide false or misleading information

• To introduce malicious software or harmful code

• To collect personal information without lawful authority

• To send spam, phishing messages or unauthorised advertising

• To scrape, crawl or access the website using unauthorised automated tools

• To interfere with security or website functionality

• To attempt unauthorised access to accounts, networks or systems

• To impersonate JustWowFactory or another person

We may restrict or terminate access where we reasonably believe these conditions have been violated.

23. Availability of the Website

We aim to keep the website available and functioning properly. However, uninterrupted or error-free access cannot be guaranteed.

We may temporarily suspend or restrict all or part of the website for:

• Maintenance

• Security

• Technical updates

• System failures

• Legal or regulatory reasons

• Circumstances outside our reasonable control

Where reasonably possible, we will minimise disruption.

24. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free

• Every product will remain continuously available

• General spiritual or informational content will produce a particular result

• Third-party services will always remain available

This section does not exclude any warranty, consumer guarantee or legal obligation that cannot lawfully be excluded.

25. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability arising from:

• Fraud or fraudulent misrepresentation

• Death or personal injury caused by negligence, where such liability cannot be excluded

• A breach of mandatory consumer rights

• Any other liability that applicable law does not permit us to exclude

Subject to those protections, Mobizdom Technology will not be liable for indirect, incidental, special or consequential losses that were not reasonably foreseeable when the contract was formed.

For purchases made as a consumer, our responsibility for defective, damaged, incorrectly supplied or undelivered products will be determined according to the applicable consumer law and our published policies.

For purchases made for business or commercial purposes, our total liability relating to an order will, to the extent permitted by law, not exceed the amount paid for the product giving rise to the claim.

26. Indemnification

Where permitted by applicable law, you agree to indemnify Mobizdom Technology and its employees, officers, contractors and service providers against claims or losses arising directly from:

• Your unlawful use of the website

• Your material breach of these Terms

• Your infringement of another party’s rights

• Content submitted by you in violation of these Terms

This section does not apply where the claim or loss results from our own negligence, unlawful conduct or breach of duty.

27. Force Majeure

We will not be responsible for a delay or failure caused by circumstances beyond our reasonable control.

These circumstances may include natural disasters, severe weather, war, civil unrest, epidemics, government action, customs restrictions, industrial disputes, power failures, internet outages, carrier disruption or transportation restrictions.

We will take reasonable steps to minimise the effect of the disruption and fulfil affected orders when reasonably possible.

28. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent required by law.

The remaining provisions will continue to apply.

29. No Waiver

If we do not immediately enforce a right or provision under these Terms, that does not mean that we have waived it.

Any waiver must be expressly confirmed by us in writing.

30. Termination

These Terms remain effective while you use the website.

You may stop using the website at any time.

We may suspend or terminate access where you materially breach these Terms, misuse the website, engage in fraud or create a security or legal risk.

Any rights, obligations or liabilities arising before termination will continue where reasonably necessary.

31. Entire Agreement

These Terms, together with the policies and notices referred to in them, form the agreement between you and Mobizdom Technology regarding your use of the website and purchases made through it.

They replace earlier versions of the Terms relating to the same subject matter.

32. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to any mandatory consumer rights or jurisdictional protections available to you in your country of residence, disputes relating to these Terms or purchases made through the website will be subject to the jurisdiction of the competent courts of Gautam Buddha Nagar, Uttar Pradesh, India.

Nothing in this section prevents a consumer from relying on any mandatory legal protection or dispute forum available under the laws applicable in the consumer’s country of residence.

33. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Our products or services

• Website functionality

• Business practices

• Applicable laws or regulations

• Security or operational requirements

The updated version will be published on this page with a revised “Last updated” date.

Changes will apply prospectively unless applicable law requires otherwise.

Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms.

34. Contact Information

Questions about these Terms of Service may be sent to:

The Just Wow Factory
A brand of Mobizdom Technology
D-13, Sector 3
Noida, Uttar Pradesh 201301
India

Email: support@justwowfactory.in
Telephone/WhatsApp: +91 70427 69161
Website: thejustwowfactory.com