PRIVACY POLICY

Last updated: August 3, 2026

1. About This Privacy Policy

This Privacy Policy explains how Mobizdom Technology, trading under the brand name The Just Wow Factory, collects, uses, shares and protects personal information when you visit or make a purchase from thejustwowfactory.com.

In this Privacy Policy, “JustWowFactory,” “The Just Wow Factory,” “we,” “us” and “our” refer to Mobizdom Technology.

For the purposes of applicable privacy and data-protection laws, Mobizdom Technology is generally the business, data controller or data fiduciary responsible for the personal information described in this policy.

This policy applies when you:

  • Visit or browse our website

  • Create or use a customer account

  • Place, change or cancel an order

  • Request a return, refund, replacement or repair

  • Contact our Customer Care team

  • Subscribe to marketing communications

  • Submit a product review or other content

  • Interact with our advertisements or social-media pages

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

We may collect information including:

  • Your name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

  • Customer-account details

  • Order and purchase information

  • Product-size or personalisation details

  • Marketing preferences

  • Reviews, feedback and survey responses

  • Messages and photographs submitted to Customer Care

  • Return, refund, warranty and repair information

When you purchase a gift for another person, you may provide their name, delivery address and contact information. Please provide another person’s information only where you are authorised to do so.

Payment Information

Payments are processed through Shopify and authorised payment-service providers.

Depending on the payment method you select, the payment provider may collect your:

  • Payment-card information

  • Bank or payment-account details

  • Billing address

  • Authentication information

  • Fraud-prevention information

We do not ordinarily receive or store your complete payment-card number. We may receive limited payment information such as payment status, payment method, card type or the final digits of the card.

Information Collected Automatically

When you visit our website, we and our technology providers may automatically collect information such as:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Device and cookie identifiers

  • Language and regional settings

  • Approximate location based on your IP address

  • Pages and products viewed

  • Search activity

  • Products added to your cart

  • Referring and exit pages

  • Dates and times of visits

  • Website interactions

  • Advertising and campaign information

Information From Other Sources

We may receive information from:

  • Shopify

  • Payment processors

  • Delivery and logistics providers

  • Fraud-prevention services

  • Marketing and advertising platforms

  • Analytics providers

  • Social-media platforms

  • Customer-review services

  • Applications installed on our Shopify store

The information received depends on the relevant provider, your privacy settings and the permissions you have granted.

3. How We Use Your Information

We may use personal information for the following purposes.

Orders and Customer Service

We use information to:

  • Process and confirm orders

  • Accept and verify payments

  • Prepare and dispatch products

  • Provide delivery and tracking information

  • Complete customs and international-delivery requirements

  • Process cancellations, returns and refunds

  • Provide replacements, repairs and aftercare

  • Respond to questions and complaints

  • Maintain records of customer-service communications

Website Operation and Improvement

We may use information to:

  • Operate our online store

  • Maintain your shopping cart

  • Remember your preferences

  • Improve website navigation

  • Analyse website and product performance

  • Diagnose technical problems

  • Develop or test website features

  • Protect our website and customer accounts

Marketing and Advertising

Where permitted by applicable law and according to your choices, we may use information to:

  • Send promotional emails or messages

  • Inform you about collections, products and offers

  • Recommend products that may interest you

  • Measure advertising performance

  • Understand whether an advertisement resulted in a visit or purchase

  • Create or use advertising audiences

  • Display personalised or targeted advertising

You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

You may also manage applicable cookie and advertising preferences through the privacy controls available on our website.

Security and Legal Compliance

We may use information to:

  • Verify transactions

  • Detect and prevent fraud

  • Prevent misuse of promotional offers

  • Protect customer accounts

  • Enforce our Terms of Service

  • Maintain tax, accounting and business records

  • Respond to lawful requests from government or regulatory authorities

  • Establish, exercise or defend legal claims

  • Comply with applicable laws

4. Legal Grounds for Processing

Depending on where you live and the laws that apply, we may process personal information on one or more of the following grounds:

Performance of a Contract

We process information where it is necessary to:

  • Process your order

  • Accept payment

  • Deliver your products

  • Provide customer service

  • Manage returns, refunds, warranties and repairs

Consent

We rely on consent where required for activities such as:

  • Promotional marketing

  • Non-essential cookies

  • Certain analytics technologies

  • Personalised or targeted advertising

You may withdraw consent at any time. Withdrawal does not affect processing that was lawfully carried out before consent was withdrawn.

Legitimate Business Interests

Where permitted by law, we may process information for legitimate interests such as:

  • Improving our website and services

  • Preventing fraud

  • Protecting our systems

  • Understanding business performance

  • Responding to customer enquiries

  • Maintaining appropriate business records

We consider the effect of this processing on your privacy rights.

Legal Obligations

We may process information where necessary to comply with tax, accounting, customs, consumer-protection, regulatory or other legal obligations.

5. How We Share Personal Information

We may share information with service providers where it is reasonably necessary to operate our business and provide our services.

Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce infrastructure through which our website, customer accounts, checkout and related services operate.

Shopify may process information according to its agreements with us and its applicable privacy policies.

Payment Providers

Information may be shared with payment gateways, banks and financial institutions to:

  • Authorise payments

  • Process refunds

  • Verify transactions

  • Prevent fraud

  • Meet financial and regulatory requirements

Shipping and Logistics Providers

We may share delivery information with:

  • Couriers

  • Postal operators

  • Fulfilment providers

  • Customs brokers

  • Customs and border authorities

This information is used to deliver your order and complete applicable customs procedures.

Technology and Business Providers

We may use providers that support:

  • Website hosting

  • Data storage

  • Customer service

  • Email and communications

  • Product reviews

  • Website analytics

  • Cybersecurity

  • Fraud prevention

  • Marketing and advertising

  • Website search and personalisation

  • Currency conversion

These providers may process information only for the services they provide, subject to their legal and contractual responsibilities.

Professional Advisers and Authorities

We may disclose information to:

  • Accountants

  • Auditors

  • Insurers

  • Legal advisers

  • Government authorities

  • Courts

  • Regulators

  • Law-enforcement agencies

We will do so only where reasonably necessary or legally required.

Business Transfers

If all or part of our business is sold, reorganised, merged or transferred, personal information may be disclosed to advisers and transferred to the relevant purchaser or successor organisation, subject to applicable law.

6. Targeted Advertising and Data Sharing

Where permitted by law and according to your consent or privacy settings, we may share or make available certain online activity or identifiers to advertising and analytics providers.

This may include:

  • Device identifiers

  • Cookie identifiers

  • Website interactions

  • Products viewed

  • Purchase-event information

  • Hashed contact information

  • Advertising campaign information

This information may be used to measure advertisements, create advertising audiences or show advertisements that may be more relevant to you.

We do not sell personal information in exchange for money.

However, certain advertising disclosures may be legally described as a sale, sharing or use for targeted advertising under some US state privacy laws.

Where applicable, you may communicate your preferences through:

  • Our cookie preference controls

  • Our data-sharing opt-out page

  • Any “Do Not Sell or Share My Personal Information” link displayed on our website

  • Supported browser-based opt-out preference signals

7. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage and similar technologies to operate and improve our website.

Essential Cookies

Essential cookies support functions such as:

  • Website security

  • Shopping-cart operation

  • Checkout

  • Customer-account login

  • Payment processing

  • Saving privacy preferences

These technologies may be used without optional consent where permitted because the website may not function correctly without them.

Functional Cookies

Functional cookies may remember preferences such as:

  • Currency

  • Country or region

  • Language

  • Recently viewed products

  • Website-display preferences

Analytics Cookies

Analytics technologies help us understand:

  • How visitors use the website

  • Which pages and products are viewed

  • How visitors move through the store

  • Whether technical issues occur

  • How website performance may be improved

Advertising Cookies

Subject to applicable consent requirements, advertising technologies may be used to:

  • Measure advertising results

  • Connect website activity with advertisements

  • Create advertising audiences

  • Display personalised advertising

  • Reduce repeated advertisements

The individual cookies and technologies used by Shopify and installed applications may change over time. For this reason, this policy does not contain a permanent list of every cookie name.

You may manage available choices through our cookie banner, cookie preference centre or browser settings.

Disabling certain cookies may affect website functionality.

8. International Data Transfers

We are based in India and sell products internationally.

Our service providers may process personal information in India, Canada, the United States, the United Kingdom, the European Economic Area or other countries in which they operate.

Privacy laws may differ between these countries.

Where required by applicable law, appropriate safeguards may be used for international transfers, including:

  • Approved contractual protections

  • Standard contractual clauses

  • Transfers to countries recognised as providing adequate protection

  • Other legally permitted safeguards

You may contact us for further information about the safeguards applicable to your personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

The retention period depends on factors including:

  • The nature of the information

  • The reason it was collected

  • Whether your account or transaction remains active

  • Tax and accounting requirements

  • Warranty and customer-service requirements

  • Fraud-prevention needs

  • Applicable limitation periods

  • The need to establish or defend legal claims

For example:

  • Order records may be retained for tax, accounting and consumer-protection purposes

  • Customer-service information may be retained while a return, repair, warranty or dispute remains relevant

  • Marketing information may be retained until you unsubscribe, object or withdraw applicable consent

  • Cookie and analytics information may be retained according to the settings of the relevant provider

When information is no longer required, we may delete, anonymise or securely dispose of it.

10. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

These safeguards may include encrypted connections, access controls, payment-security measures and service-provider reviews.

No website, internet transmission or electronic-storage system can be guaranteed to be completely secure.

You are responsible for keeping your customer-account credentials confidential. Please contact us promptly if you believe that your account or personal information has been compromised.

11. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent

  • Opt out of direct marketing

  • Request a portable copy of certain information

  • Opt out of sale, sharing or targeted advertising

  • Submit a complaint to an appropriate privacy or data-protection authority

  • Appeal certain decisions concerning your privacy request, where applicable

These rights may be subject to legal conditions and exceptions.

For example, we may need to retain certain information to:

  • Complete a transaction

  • Meet tax and accounting obligations

  • Prevent fraud

  • Resolve a dispute

  • Comply with law

  • Establish or defend a legal claim

You will not be discriminated against for exercising an applicable privacy right.

12. Privacy Requests

To exercise an applicable privacy right, contact us at:

Email: support@justwowfactory.in
Email subject: Privacy Request

Please provide:

  • Your full name

  • The email address associated with your order or account

  • Your order number, where relevant

  • A description of your request

We may request additional information to verify your identity and protect your information against unauthorised access or disclosure.

We will respond within the period required by applicable law.

Where permitted, an authorised representative may submit a request on your behalf. We may require evidence of their authority and may contact you directly to verify the request.

13. Marketing Preferences

You may withdraw your marketing consent or object to direct marketing at any time.

You may do this by:

  • Selecting the unsubscribe link in a marketing email

  • Adjusting available customer-account preferences

  • Contacting us at support@justwowfactory.in

Unsubscribing from marketing will not prevent us from sending necessary communications about:

  • Your order

  • Payment

  • Delivery

  • Return or refund

  • Repair or warranty request

  • Account security

  • A Customer Care enquiry

14. Children’s Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children below the age at which they may independently consent under applicable law.

A parent or legal guardian may purchase a product for a child.

If we learn that personal information has been collected from a child without legally required consent, we will take reasonable steps to delete it.

A parent or guardian may contact us regarding a child’s information.

15. Third-Party Websites

Our website may contain links to external websites, platforms or social-media services.

We do not control the privacy, security or content practices of independent third parties.

Information provided after leaving our website is governed by the relevant third party’s privacy policy. We recommend reviewing that policy before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Shopify services

  • Installed applications

  • Technology

  • Legal requirements

  • The ways in which we collect or use information

The updated policy will be posted on this page with a revised Last updated date.

Where required by applicable law, we may provide additional notice or request consent before a material change takes effect.

17. Contact Information

For privacy questions, requests or complaints, contact:

Privacy Contact
The Just Wow Factory
A brand of Mobizdom Technology

D-13, Sector 3
Noida, Uttar Pradesh 201301
India

Email: support@thejustwowfactory.com
Website: thejustwowfactory.com

Please use “Privacy Request” or “Privacy Complaint” in the email subject line.